General Manager

Status | Part time 

Location | U.S.-based applicants welcome

Job Overview

The Callaway is seeking an experienced communications professional to manage and oversee a team of expert freelance Strategists servicing clients in areas of fashion, beauty, design, retail and hospitality. The GM role is a tactical management position that includes working with agency founder and CEO Libby Callaway to create top-level client strategies, communicating them to the Strategists, and then ensuring that the plan is executed by the Strategists in a thoughtful, thorough and timely manner. This role is ideal for a proactive leader with excellent interpersonal and management skills and an elevated, sophisticated style of delivery.

The GM is responsible for overseeing all client accounts and ensuring that they are executed with The Callaway’s signature white-glove approach. This includes:

  • Working with Libby and to develop dynamic client strategies for each account and direct, manage and oversee our team of Strategists and the Event Specialist to execute them in a timely and professional manner. (The Strategists’ roles encompass media relations, community integration, content creation, social media, and influencer outreach.)

  • Supervising the day-to-day operations of the Strategists and serving as an additional point of contact for all clients, ensuring that their needs are being met. 

  • Managing the creation of contracts and invoices, communicating directly with The Callaway’s CFO to ensure timely delivery of both. 

  • Designing, implementing and overseeing internal management strategies that ensure company-wide organization and that The Callaway’s clients are being serviced to the highest degree, proactively creating a systematic workspace that keeps everyone on the team organized and moving forward. 

  • Identifying and pursuing opportunities that will raise the profile of The Callaway and Libby Callaway.

Our ideal GM has a proven track record of excellence in lifestyle PR (experience within the fashion, beauty, hospitality, and design spaces is not a requirement, but would be helpful) and can demonstrate a high level of competency in previous management positions. This is an active, hands-on position that involves working directly with clients and freelance Strategists to ensure that their work exceeds our contractual obligations. This is currently a part-time position designed for someone with excellent time management skills and who prefers a versatile work schedule. While a Nashville-based expert is ideal, most of The Callaway’s work is done virtually, which would allow the GM to work from anywhere, with occasional trips to Nashville for strategy meetings with Libby and freelance members of the team.

What We’re Looking For In A General Manager

Someone who has these traits:

  • Experienced in planning and overseeing the execution of large projects

  • Professional in all of their dealings, including with both clients and team 

  • Thorough in their work and honest to their wordOptimistic and positive

  • Highly skilled at both traditional and modern PR and marketing tactics 

  • A natural leader and experienced manager

  • An excellent writer

  • Responsive, dependable, and adaptable

  • Solves and manages issues quickly, without drama 

  • A people-person with a large, engaged personal and professional network 

  • Details-oriented, organized, and efficient 

  • Kind and warm, but tough when they must be

And this level of experience:

  • Five or more years in an agency setting, with two or more years spent excelling in a role where they managed a team and planned and led large projects to fruition

  • Have held positions that afforded them both a deep understanding of traditional public relations and a firm grasp on modern marketing, including influencer oversight and social media

  • High-level competence in a range of basic business functions, including data management, HR and finance 

Compensation

  • Competitive salary that is commensurate with experience 

  • Generous time off and vacation days  

Where & How We Work

We currently do not have a physical office: our team members work from their homes. You should expect to have multiple weekly phone or Zoom conversations with Libby and the Strategists under your purview. Regular trips to Nashville for planning sessions are to be expected,

How To Apply

The Callaway hires for both experience and cultural fit. The best match will be someone with the most  relevant experience, but also the most winning personality. We are looking for an upbeat, confident leader with a direct but warm communication style in how they speak, write and act.  

With that in mind, to apply for the position, please put together a package that includes (1) an up-to-date CV;  (2) a list of three current professional references (names, titles, email addresses, and a statement from you about your connection); and (3) a thoughtful cover letter explaining why you want to work for The Callaway and why your experience is a great fit for the General Manager role and our company overall. Be specific and use details and examples. Dazzle us!  

Email everything to libby@thecallaway.com with the name of your position in the subject line. Incomplete applications will not be considered.  

We would like to fill this position quickly, so please submit your materials as soon as possible. If your application is chosen, we’ll reach out to schedule an interview or meeting.  

Good luck!